Privacy Policy

Welcome to Pracademy MP (accessible from pracademymp.com). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us.

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When you visit our website and use our educational services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website (such as pracademymp.com), and/or any related services, sales, marketing, or events.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting in forums or entering competitions, contests, or giveaways) or otherwise when you contact us.

A. Personal Information Provided by You

• Identity Data: Includes first name, last name, username, or similar identifier.
• Contact Data: Includes email address, telephone number, and residential location (State/City).
• Academic Data: Information regarding your exam preparation targets (e.g., MPPSC, UPSC), current educational status, and mock test preferences.
• Credentials: Passwords, password hints, and similar security information used for authentication and account access.

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address, browser and device characteristics, operating system, language preferences.
• Referring URLs, device name, country, location.
• Performance Data: Time spent on quizzes, test scores, and interactions with study materials to help us improve the difficulty curve of our content.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation.
• To manage user accounts: We may use your information for the purposes of managing our account and keeping it in working order.
• To post testimonials: We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
• To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Essential Cookies: These are necessary for the website to function (e.g., keeping you logged in during a test).

4. How Long We Keep Your Data

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

6. Information for Minors

We do not knowingly solicit data from or market to children under 13 years of age. By using the website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) or the administration team by email.